Brand: Outcess Organization Job recruitment

Outcess is an integrated customer engagement and business process outsourcing company.

At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We are recruiting to fill the position below:

Position: Customer Care Agent

Location: Lagos

Job Type: Full Time

Job Description

Build customer interest in the service and product offered by the company

Educate customer on new and existing products on the network

Effective and professional Brand cross selling of company products & services

Deliver world class customer service by cross selling with vibrancy and personal confidence

Provide accurate product information and serve as a knowledgeable resource for customer

Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.

Follow through on commitments made to customers in the course of selling.

Min Qualification

Bachelor’s Degree/HND/ND/NCE

Age: 20 – 30 Years Old

Min Required Experience:

Not Specified

Desired Courses:

Not Specified

Application Deadline: 31st January, 2019.

Application Procedure: Interested and qualified candidates should send their CVs to: frontdesk@outcess.com

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